What I expect to happen: I expect roblox support to turn off two step authentication on my account when I request that they do, which I cannot do myself as I no longer have access to my device with an authenticator app and cannot sign into roblox.
What happens: Roblox support says they don’t have enough information to verify ownership of this account.
Where it happens: Roblox Support and via email.
When it happens: From tuesday (three days ago) to today.
Images:
Reproduction instructions: Sign out of roblox and lose access to your device with an authenticator for two step authentication then ask roblox support to turn off two step authentication.