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About the Purchasing Bugs category
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0
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1355
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September 15, 2023
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Billing/Fulfillment Issue: Arcane Fedora promo item missing from international purchase
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0
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43
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September 5, 2026
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Not being awarded Arcane Fedora after purchase
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7
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263
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September 4, 2026
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Microsoft Code Successfully Redeemed but Reward Never Granted
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5
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248
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September 4, 2026
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Still Missing After Reported Fix: Gold Crown of Ozymandias Limited Time Bonus Item from 24,000 Robux Bundle Purchase
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1
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51
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September 3, 2026
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Received wrong giftcard item
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5
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146
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September 3, 2026
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Gold Crown of Ozymandias Missing from Limited-time avatar items 24,000 Robux Package Bundle Purchase
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3
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296
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September 3, 2026
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CANT BUY ROBLOX PLUS WITH PAYPAL
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3
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166
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August 28, 2026
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Unknown account region blocking Roblox Plus purchases
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7
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159
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August 19, 2026
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Dex Trendy Tycoon Starter Pack failed to load in my account after successful redeem
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7
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281
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August 18, 2026
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“Sell in Experiences” UGC items become “Cannot Be Sold” unless Marketplace sales are enabled
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14
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931
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August 18, 2026
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ROBLOX Plus expires today, one day before the gift drops, and I wasn’t given an option to renew.
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2
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435
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August 18, 2026
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Can not change private server price or make them for free.
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5
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406
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August 16, 2026
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Game-passes show as "Not on Sale" in game ONLY despite using identical game-pass ID's
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0
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87
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August 15, 2026
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Tagkit Belt not being awarded, The Takeover
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5
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98
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August 15, 2026
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Private Server issue for Developers
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4
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99
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August 29, 2026
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Unable to Disable Regional Pricing for Subscription
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3
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101
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August 13, 2026
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Dev Products cant be prompted when using Streaming Enabled and CharacterAutoLoads False
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7
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127
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August 12, 2026
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I am being charged *TWO* extra times over my first initial renewing Roblox Premium?
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9
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375
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August 11, 2026
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Game pass purchases fail with “XSRF token invalid” across devices
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1
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108
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August 10, 2026
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Gamepass error while purchasing on website
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1
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115
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August 6, 2026
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Bought gamepass in studio and still got charged on Roblox.
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6
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204
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August 5, 2026
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EUR and USD currency mismatch prevents Plus subscription purchase through Roblox Codes page
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5
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390
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August 5, 2026
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Cannot claim my 1-month free Roblox plus
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7
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889
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August 5, 2026
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[Subscription] MarketplaceService:GetSubscriptionProductInfoAsync returns wrong SubscriptionProviderName and shows the name in the website
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2
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76
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August 5, 2026
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Cannot Use Roblox Credit to Buy Roblox Plus / Premium
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3
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7722
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May 27, 2026
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Regional Pricing Increases the Product's Base Price
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2
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104
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July 29, 2026
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The receipt from ProccessReceipt function is LOST when the ProccessReceipt function is not defined
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4
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556
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July 29, 2026
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Buying custom UGC using PromptCreateAvatarAssetAsync seems to be failing to going into inventory and not charging account.
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2
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91
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July 29, 2026
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[CRITICAL] Subscription renewed and 20% didn't apply, reset. Roblox Support dismissed claim and refused to escalate, replies with broken grammar
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13
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756
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July 29, 2026
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